Support
Need help with one of our games? Browse the FAQ below for quick answers, or reach out to us directly — we typically respond within 1–2 business days.
No WiFi Games – Play Offline
No WiFi Games – Play Offline is a bundle of fun mini-games designed to work without an internet connection. All games are free to play; optional coin packs can be purchased and used for in-game hints.
If you're experiencing issues with this app, check the FAQ section below first. For anything not covered, contact us using the email at the bottom of this page and include your device model, OS version, and app version so we can help you faster.
Frequently Asked Questions
How do I restore purchases?
Coin packs are consumed when used and don't need to be restored. If you believe a purchase didn't credit your account, email us with your receipt or order number and we'll look into it.
The app isn't working offline, what do I do?
Make sure you've opened the app at least once while connected to the internet so initial content can download. After that, all six games work fully offline — no Wi‑Fi or mobile data needed. If a game still won't load offline, try force-closing the app and reopening it. Check that you're running the latest version from the App Store, and ensure you have enough free storage on your device.
How do I disable analytics?
No WiFi Games uses limited, privacy-friendly analytics to fix bugs and improve gameplay — we don't use advertising or tracking identifiers, and we don't show ads in the app. You can turn analytics on or off anytime in the app under Settings → Share Usage Data. See our Privacy Policy for full details.
How do I report a bug or crash?
We're sorry you're running into trouble. Please email us with a short description of what happened, the game you were playing, and your device model and OS version. Screenshots or screen recordings are helpful if you have them. Crash reports are sent automatically in most cases, but your description helps us reproduce and fix the issue faster.
Can I get a refund for an in-app purchase?
All in-app purchases are processed by Apple. Refund requests must be submitted directly through Apple's Report a Problem page. We don't have the ability to issue refunds on our end.
How do I update the app?
Visit the App Store, search for No WiFi Games – Play Offline, and tap Update if one is available. Keeping the app up to date ensures you have the latest games, bug fixes, and performance improvements.
Contact Us
Can't find what you're looking for? Send us an email and we'll get back to you as soon as we can.
When reaching out, please include:
- The name of the game or app
- Your device model and operating system version
- The app version (found in Settings within the app)
- A brief description of the issue
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